Good questions are welcome

Frequently asked questions.

Here are answers to common questions about how Select Health works. If you do not see yours, send us a message.

Lena Gokey, founder and clinical director of Select Health

Before your visit

Clear answers, no guesswork.

Ask a question
Does Select Health accept insurance?

We do not bill insurance for membership services. For hormone lab coverage, we will work with your insurance whenever possible. Our direct-care model frees us from many contractual restrictions and lets us offer discounted lab pricing and flexible membership options. We recommend keeping health insurance for major medical events, trauma, cancer care, specialists, and unexpected surgery.

What if I do not have insurance?

You can still receive the same standard of care and access at Select Health. We will explain your options and costs before care whenever possible.

Are there copayments?

There are no copayments for standard office visits covered by your membership. Medications, supplements, IV services, and non-routine labs may have additional costs, and we aim to keep those costs transparent.

Does Select Health work with Medicare?

Yes. Select Health does not bill Medicare for membership services, and members sign a waiver. Medicare may still cover eligible labs, imaging, medications, or hospital care ordered through the appropriate provider.

What if I do not need care very often?

Memberships are designed to support proactive and preventive care, not only sick visits. Non-members may pay $65 per visit. This fee does not include the annual wellness exam with routine labs and does not qualify for member pricing or discounts on services and products. For non-members, an annual wellness exam with routine labs is $95–$150, depending on the tests required.

Can I be seen on a weekend or after hours?

Saturday and evening visits are available by appointment only. If you have an urgent concern that cannot wait, please use the nearest walk-in clinic or emergency room.

What memberships are available?

Select Health offers Wellness / Direct Primary Care, medical weight management memberships, Hormone Optimization, and IV wellness memberships through Select Health / IVbg. Explore each service page for current details.

Can I submit charges to my insurance for reimbursement?

No. Select Health does not bill insurance, and charges for services rendered cannot be submitted to your insurance provider for reimbursement.

Can I use an HSA or FSA for membership?

For current HSA/FSA payment availability, contact Select Health and your plan administrator.

Are there services Select Health does not offer?

We do not treat chronic pain or manage chronic pain medications. We can help you identify an appropriate specialized provider.

Visit us

2530 Scottsville Rd., Ste 112

Bowling Green, KY 42104

(270) 904-9120

Office hours

Plan your visit.

  • Monday: 7:30 AM – 5 PM
  • Tuesday: 9 AM – 2 PM
  • Wednesday: 7:30 AM – 5 PM
  • Thursday: 7:30 AM – 6 PM
  • Friday: 7:30 AM – 5 PM
  • Saturday & evenings: By appointment only
  • Sunday: Closed
  • Closed for lunch daily: 12–1 PM
Book Your Consultation

Feel better. Look better. Live better.

Personalized medicine + wellness under one roof. Start with a conversation.